EZ today is a well-recognized name in the business support services market. We’ve grown to become a suite of business support services that has been engaged by not just big multinational companies but also several government institutions across the globe. But when we started, we were exclusively dealing with language translation and proofreading services . Today, among the other services we offer, it constitutes a big portion of our business. Language is one thread that binds many together. When we say Language Translation, we do not limit ourselves to textual translation alone. In fact, it won’t be entirely out of line if we collectively called the bunch of them Language Services.
To be precise, this bunch includes six subcategories of services -
And all of these six services stand on our tripod of consistently high-quality output, round-the-clock availability, and faster than the fastest service. Our wide network of translators spread across the globe makes us the forerunner in this field. What separates our experts from others in the market is the fact that our experts aren’t just linguists. They are also well aware of the local contexts such as cultural nuances and varied subject matters such as technology, medicine, literature...you name it! This gives them an upper hand in translation as it allows greater contextual accuracy in their work. And we do this in not one or two or three, but all major business languages in the world!
We illustrate our language translation and proofreading services like an umbrella that opens on the following 5 spokes:
Functional Expertise
Our more than a thousand translators come from varied and diverse backgrounds. Their training in their respective fields along with their linguistic expertise allows us to handle any functional requirement our clients may have.
Native Speakers
We have translators spread across five continents. These experts can provide local context and understanding of varied business requirements in their translation and proofreading services. In a sense, it can be said that with their services, our translators help our clients communicate and connect better with their audience.
Round-the-clock Availability
With our AI-supported workflows and advanced technology, we can have multiple service experts working together on the same assignments while ensuring consistently high quality and faster turnaround time. Moreover, with >1000 Subject Matter Experts across 5 continents, we deliver 24x7x365. We acknowledge our client’s inquiry within 10 minutes, within 20 minutes, we respond to the client’s request and within 30 minutes, we assign the work to our translation and proofreading services expert.
Information Security
We strictly work on a robust digitized workflow with secure portals to manage our assignments. Our emphasis on security and the strict measures that we’ve taken for the same has also earned us ISO 27001:2022 certification.Our information security protocols make us the trusted partner for language translation and proofreading services.
Credibility
Our impeccable translation and proofreading services quality and consistently high-quality work have earned the trust of most top consulting firms across the globe. We also earned credibility with different ministries as well as more than fifty global businesses that trust us to deliver better than their expectations.
We’ve been able to achieve this because of our digitized workflow and the employment of advanced technology. As mentioned above, our 10-20-30 thumb rule sets the correct tone for the entire process at the very beginning itself. As soon as a client posts a request on our portal or emails us, our support operations executives respond within 10 minutes with a confirmation receipt. Thanks to our wide network of executives spread across the globe, we are available round the clock so that our clients never have to wait. What’s more, our in-house Artificial Intelligence technology helps filter and identify subject matter experts who are best suited for a particular assignment for language translation and proofreading services in no time. In this step, we identify 4-5 resources consisting of QA, proofreaders, and translators for the assignment. All this, within 20 minutes of receiving the first request from the client. Following this, within 30 minutes, our experts start on the assignment with the in-house cloud-based workflow and translation tools , ensuring efficiency with tools such as EZ Flip and consistency. Along with this, our dedicated VGA team does the formatting so that the assignment is client-ready. In short, high-quality deliverable - hassle-free, fast and consistent!
To cater to a larger set of clients with varied requirements and time limits, we offer two types of services within our translation services. These are:
EZ Assured
This includes contextual and quality-assured client-ready translations for report publications, client deliverables, press releases, etc. Following are its features:
- Team of 4-5 resources and multi-stage QA process dedicated to assuring quality
- Full VGA support in making sure the document looks as good as it reads
- Slides and Documents with Assured Quality of Readability and Visual Elements that can be used for business interactions
EZ Lite
This is a cost-effective service that gives blistering fast translations for internal documents, and memos, and to roughly understand the contents of a document. Its features include:
- 30% faster, 30% cheaper
- Top-notch translation, Quality Assurance to ensure readability
- Basic VGA support in translating graphics and charts for understanding purposes only
- Round the Clock Availability
And all of these service features are extended to our supplementary service of Proofreading as well. Oftentimes, we need somebody to go through documents and presentations before we present them to our audience to save ourselves from the embarrassment of incorrect spelling and grammar or even basic typing mistakes. Our translation and proofreading services experts save you the time of going through documents and presentations and do the proofreading for you. Our Proofreading service, like our Translation service, is available for all business languages. So, even if a document is translated from its original language to some other language, we can do the proofreading for you.
With each new assignment, we understand our client’s requirements better than most. In fact, often, we help our clients find a solution that's best for them - be it impossible timelines, complex ideas, or very specific requirements - we put together a dedicated team of service experts with custom workflow designs to suit our clients. To our clients, we are an extension of their own teams, understanding their requirements and providing solutions at every step. We leave no stone unturned to make sure that the clients get what they desire and get translation and proofreading services EZily.
